Aircon “service” can mean different things in KL. This FAQ gives a clear checklist so you know what should be covered for routine maintenance and for common problems like odor or water leakage. Start here: Aircon Service – Kuala Lumpur. If you want a standard maintenance visit, see Aircon Servicing.
What’s typically included in standard aircon servicing in KL?
Standard servicing usually includes filter cleaning, basic indoor unit cleaning, drain pan and drainage path clearing, a general performance check, and an outdoor unit visual inspection.
Does servicing include checking gas pressure and leakage?
A proper service should include basic checks for cooling performance and signs of leakage. If low gas is suspected, a technician should explain the findings and recommend the correct next step rather than guessing.
Is the drainage system part of the service?
Yes. In KL humidity, drainage blockage is a common cause of water leaks. Servicing should include clearing the drain pan area and flushing/clearing the drainage path where accessible.
Does standard service remove mold and bad smell?
It can reduce mild odor if caused by dirty filters or light buildup. Persistent smell usually indicates deeper contamination on the coil/blower, where a chemical wash or deeper clean may be needed.
What should I confirm before the technician starts?
Confirm the exact scope: which components will be cleaned, whether drainage will be flushed, what performance checks will be done, and what outcomes you should expect for your specific issue.
Is outdoor unit (condenser) cleaning included?
Basic visual inspection is common, but deep condenser cleaning may be a separate job depending on access, dirt level, and whether airflow is restricted.
When is a chemical wash considered “included” vs separate?
Chemical wash is typically a separate, deeper process. If it’s included, it should be clearly stated and the technician should explain which internal components will be chemically cleaned.