Good aftercare is simple: clear communication and fast follow-up if a symptom returns. This FAQ explains what to do after servicing, especially in KL’s humidity where odor and drainage issues can come back if there’s a deeper cause. Start from Aircon Service – Kuala Lumpur or book maintenance via Aircon Servicing.
What does aftercare support usually cover after aircon servicing?
Aftercare typically covers follow-up support if the same symptom returns shortly after service, especially for issues related to cleaning scope (odor, drainage blockage, or performance checks). The exact coverage depends on what work was done.
If my aircon still has weak cooling after service, what should I do?
Contact support with your service date, symptoms, and what changed. Weak cooling can be caused by deeper coil contamination, airflow restrictions, sensor issues, or refrigerant problems that need diagnosis beyond basic cleaning.
What if the unit starts leaking water again?
Report it as soon as possible and share a short video. Repeat leaks may be caused by a deeper drainage obstruction, incorrect slope, icing from airflow issues, or installation-related problems.
Do repairs and replaced parts normally have warranty?
For repair work involving parts, warranty terms depend on the component and the repair scope. A technician should clearly state what was replaced, what symptoms it should resolve, and what support applies if the fault returns.
How can I protect my aircon after servicing in KL humidity?
Use the aircon regularly to keep airflow steady, clean filters between services if needed, avoid running with clogged filters, and address early signs like odor or dripping before it becomes a bigger issue.
What information should I provide when requesting aftercare?
Provide the service date, location, unit type (wall split/ceiling cassette), the exact symptom, and a photo/video. This helps confirm whether the issue is related to prior work or a new fault.
When should I request a deeper inspection instead of repeat cleaning?
If the same problem returns repeatedly (odor, leaking, weak cooling), it usually needs a deeper diagnosis: drainage route, installation slope, airflow/coil condition, electrical components, or refrigerant system checks.